Customer Service Project Manager

Irvine

Customer Service Project Manager Job Profile:

A Customer Service Project Manager is responsible for managing and processing a variety of project orders for lighting distributors working closely with our Manufacturer and Sales team. An emphasis should be placed on establishing relationships with our manufacturers and customers. A strong background in Customer Service Project Management is required along with a Bachelor’s Degree in Business.

Duties and Responsibilities

This individual should ensure the electrical distributor receives the highest level of customer service through expert project management. Possess the ability to plan, document, submit and oversee all aspects of multiple project orders. Coordinate details between the electrical distributor, manufacturer and SCI Sales & Specifications teams in a helpful and efficient manner. Maintain a heavy order, email and call volume while maintaining a collaborative and professional demeanor. Formulate product options to meet specifications, budgetary requirements and achieve shipment deadlines. Provide post-sales support and reconciliation. Responsible for arranging and filing supporting documents. Participate in continued product training and attend industry events and meetings as necessary.

Skills and Proficiencies

  • Should have a complete and thorough understanding of all of the SCI product lines, LED and lighting control technology, pricing structures, and terms and conditions of sale.
  • Possess the aptitude to maintain systems and product knowledge.
  • Possess the ability to collaborate and present effectively in group settings.
  • Should be adept at managing tasks and timelines to meet evolving client needs and strict deadlines without compromising quality or superior service.
  • Experience working with other Lighting and Controls Companies.
  • Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Specification Services Coordinator

Los Angeles, Orange County, and San Diego – Hybrid Position Available

Spec Coordinator Job Profile:

A Specification Coordinator is responsible for providing customer care to Architects, Engineers, Interior Designers, Lighting Designers, and Facility-End accounts while working with their assigned Specification Salesperson to develop relationships and answer project and product questions. In addition, a Specification Coordinator is responsible for creating and processing a variety of project specifications from inception to completion, for lighting and controls in a timely matter, and in close collaboration with the manufacturers and the Specification Sales team.

Duties and Responsibilities

  • This individual should ensure the specifier receives the highest level of service through expert project management.
  • Possess the ability to plan, document, submit and oversee all aspects of multiple project specifications.
  • Formulate product options to meet specifications and budgetary requirements.
  • Coordinate details between the specifier, manufacturer, and SCI Sales & Specifications teams in a helpful and efficient manner.
  • Create and maintain a close working relationship with your assigned Specification Sales team members.

Skills and Specifications

  • Should possess strong organizational, communication, and interpersonal skills, which will help this individual coordinate among different divisions.
  • Possess the aptitude to maintain systems and product knowledge.
  • Possess the ability to present and communicate effectively in a group setting.
  • Should hold the capacity to manage tasks and timelines, without compromising quality or superior service.
  • Experience working with other Lighting and Controls Companies is a plus.
  • Design, Construction, or Engineering related experience is a plus.

Education and Qualifications

  • Experience with the Lighting Design, Distribution Project Management, and/or Design Construction community is a plus.
  • A Bachelor’s Degree in Engineering, Architecture, Business, or other commensurate degree is a plus.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Lighting & Controls Quotations Manager

Irvine

Lighting & Controls Quotations Manager Job Profile:

A Lighting & Controls Quotations Manager will maintain a collaborative and inspiring environment for employees, customers and manufacturers. Organize and streamline quote administration and bid preparation. Develop pre-bid and post-bid strategies to meet project specifications and budgetary guidelines while ensuring the highest capture rate with maximum profitability. Fully engage with quotation team, sales & specs team, and manufactures to maintain bid continuity and focus on building relationships with distributors, contractors and specifiers. A strong background in Electrical Systems and Lighting Control Systems is required along with a Bachelor’s Degree in Engineering, Architecture or Business.

Duties and Responsibilities

Assign lighting & controls quotes and implement strategy based upon direction from leadership. Interview and train individuals on workflow, product, policy and procedure. Coordinate department scheduling and performance reviews. Implement department goals, objectives and incentives. Review bid progress, accuracy, and hit rate. Conduct department meetings. Quote key lighting & control projects. Negotiate bids to write orders based upon criteria established by leadership. Collaborate with Sales and Specification teams to develop pre/post-bid strategy.

Skills and Proficiencies

  • Should have a complete and thorough understanding of all SCI product lines, LED and lighting control technology, and pricing structures.
  • Possess ability to collaborate and present effectively in group settings with strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.
  • Possess and maintain technical knowledge relating to industry trends, product development, construction and building codes.
  • Ability to read and interpret written specifications, blueprints and architectural drawings. and develop bid strategies.
  • Experience working with other Lighting and Controls Companies.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Quotations Specialist

Irvine

Quotations Specialist Job Profile:

A Quotations Specialist is responsible for quoting itemized bill of materials, specified projects and crossover projects for lighting distributors and contractors working closely with our Sales and Specification team. An emphasis should be placed on establishing relationships with our manufacturers and customers. A strong background in Electrical Systems and Lighting Control Systems is required along with a Bachelor’s Degree in Engineering, Architecture or Business.

Duties and Responsibilities

This individual should ensure that the Lighting and Lighting Control Systems comply with the specifications of the project. Collaborate between the electrical distributor, contractor, manufacturer and SCI Sales and Specification teams to provide a complete and competitive bid package. Formulate plans for following up on bids to generate orders. Responsible for arranging and filing supporting bid documents. Participate in continued product training and attend industry events as necessary.

Skills and Proficiencies

  • Should have a complete and thorough understanding of all of the SCI product lines, LED and lighting control technology, and pricing structures.
  • Possess the ability to collaborate and present effectively in group settings.
  • Should be adept at adjusting work pace and budgets to meet evolving client needs and strict deadlines with input from management.
  • Experience working with other Lighting and Controls Companies.
  • Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Specification Sales Representative

Los Angeles / Orange County Area

Specification Sales Representative Job Profile:

A Specification Sales Representative is responsible for developing, marketing, and promoting lighting and lighting controls solutions to the specification community. This person will have a base of accounts developed from Electrical Engineers, Architects, Lighting Designers, Interior Designers, and Facility-End Users. The primary responsibilities will be to develop fixture schedules utilizing the specification grade manufacturer products and services represented by our firm.

Duties and Responsibilities

  • Building and maintaining key relationships with the specification community and manufacturers.
  • This individual will have a working knowledge of all technical aspects of the manufacturer’s products that SCI represents.
  • This individual will be responsible to maintain and continue their education on new technologies as they are developed and introduced to SCI and the marketplace.
  • Develop and edit boilerplate specifications
  • Coordinate between the specifier, manufacturer and SCI Quotations, Sales and Specification teams to provide a complete and competitive bid package.
  • The objective of this position is to have the maximum capture rate of the specifiers’ project business.
  • Formulate plans for following up on specification bids to generate orders.
  • Responsible for arranging and filing supporting specification and bid documents.
  • The salesperson will be required to be an active member of the IES and/or DLF.
  • Attend regular sales meetings.

Skills and Specifications

  • This individual should have a complete and thorough understanding of all the SCI product lines, LED and lighting control technology, and pricing structures.
  • Possess the ability to present and communicate effectively in-group settings.
  • Should hold the capacity to manage budgets and time lines to meet strict deadlines.
  • Should possess strong organizational, communication and interpersonal skills, which will help this individual coordinate among different divisions.
  • Experience working with other Lighting and Controls Companies.
  • Strong background and experience utilizing computer software programs such as Microsoft Office (Excel, Word, Outlook, PowerPoint), Adobe Acrobat, Bluebeam and CRM type systems.

Education and Qualifications

A strong background in Electrical Systems and Lighting Control Systems along with a Bachelor’s Degree in Engineering, Architecture, or Business is required.

Compensation Plan and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing, bonus program, and our Health Insurance Program, Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Accounting & HR Administrator

Based in Irvine Office

Accounting & HR Administrator Job Profile:

The Accounting & Human Resource Administrator is responsible for assisting the Controller and V.P. of Operations with daily accounting tasks, processing employee data, preparing HR documents, updating company policies, assisting in the hiring and benefits enrollment process. Ultimately ensuring assigned accounting tasks and HR operations run smoothly, and in compliance with operational guidelines, CA labor and wages law, and OSHA regulations.

Duties and Responsibilities

Include, but not limited to, validating, documenting, mailing and filing items related to HR, A/P and A/R invoices, daily deposits, employee expense and compensation reports. Collaborate with SCI teams, manufacturers, and customers to obtain receipts, purchase orders, checks and payment status. Assist with various audits and special projects. Onboard new employees, coordinate orientation and training sessions. Assist with benefits enrollment.  Coordinate employee schedules and time card approval.  Maintain internal records.  Perform other administrative duties as assigned

Skills and Specifications

  • Possess 2+ years of accounting and human resource experience.
  • Should have experience with basic A/R and A/P practices including basic level Quickbooks Pro.
  • Should be adept at adjusting work pace and tasks to meet evolving needs, and strict deadlines, while maintaining professionalism and confidentiality at all times.
  • Proficient in MS Outlook, MS Teams, Word, Excel, Adobe Acrobat, PowerPoint, and CRM systems.
  • Possess strong analytical, organizational, interpersonal and problem solving skills which will help the individual coordinate among different divisions.
  • Bachelor’s degrees in Human Resources, Business Administration or a related field.

Compensation Plan and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI