Customer Service Project Manager

Irvine

Customer Service Project Manager Job Profile:

A Customer Service Project Manager is responsible for managing and processing a variety of project orders for lighting distributors working closely with our Manufacturer and Sales team. An emphasis should be placed on establishing relationships with our manufacturers and customers. A strong background in Customer Service Project Management is required along with a Bachelor’s Degree in Business.

Duties and Responsibilities

This individual should ensure the electrical distributor receives the highest level of customer service through expert project management. Possess the ability to plan, document, submit and oversee all aspects of multiple project orders. Coordinate details between the electrical distributor, manufacturer and SCI Sales & Specifications teams in a helpful and efficient manner. Maintain a heavy order, email and call volume while maintaining a collaborative and professional demeanor. Formulate product options to meet specifications, budgetary requirements and achieve shipment deadlines. Provide post-sales support and reconciliation. Responsible for arranging and filing supporting documents. Participate in continued product training and attend industry events and meetings as necessary.

Skills and Proficiencies

  • Should have a complete and thorough understanding of all of the SCI product lines, LED and lighting control technology, pricing structures, and terms and conditions of sale.
  • Possess the aptitude to maintain systems and product knowledge.
  • Possess the ability to collaborate and present effectively in group settings.
  • Should be adept at managing tasks and timelines to meet evolving client needs and strict deadlines without compromising quality or superior service.
  • Experience working with other Lighting and Controls Companies.
  • Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Spec Services Coordinator

Irvine & San Diego

Spec Coordinator Job Profile:

A Spec Services Coordinator is responsible for creating and processing a variety of project specifications from inception to completion, for lighting and controls specifiers, through close collaboration with our Manufacturers and Spec Sales team.

Duties and Responsibilities

A Spec Services Coordinator is responsible for creating and processing a variety of project specifications from inception to completion, for lighting and controls specifiers, through close collaboration with our Manufacturers and Spec Sales team.

Skills and Proficiencies

  • Experience with the Lighting Design, Distribution Project Management, and/or Design Construction community is a plus.
  • A Bachelor’s Degree in Engineering, Architecture, Business or other commensurate degree.
  • Excellent written and verbal communication skills. with ability to present and communicate effectively in group settings.
  • Should hold the capacity to manage tasks and time lines, without compromising quality or superior service.
  • Possess the aptitude to maintain systems and product knowledge.
  • Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Lighting & Controls Quotations Manager

Irvine

Lighting & Controls Quotations Manager Job Profile:

A Lighting & Controls Quotations Manager will maintain a collaborative and inspiring environment for employees, customers and manufacturers. Organize and streamline quote administration and bid preparation. Develop pre-bid and post-bid strategies to meet project specifications and budgetary guidelines while ensuring the highest capture rate with maximum profitability. Fully engage with quotation team, sales & specs team, and manufactures to maintain bid continuity and focus on building relationships with distributors, contractors and specifiers. A strong background in Electrical Systems and Lighting Control Systems is required along with a Bachelor’s Degree in Engineering, Architecture or Business.

Duties and Responsibilities

Assign lighting & controls quotes and implement strategy based upon direction from leadership. Interview and train individuals on workflow, product, policy and procedure. Coordinate department scheduling and performance reviews. Implement department goals, objectives and incentives. Review bid progress, accuracy, and hit rate. Conduct department meetings. Quote key lighting & control projects. Negotiate bids to write orders based upon criteria established by leadership. Collaborate with Sales and Specification teams to develop pre/post-bid strategy.

Skills and Proficiencies

  • Should have a complete and thorough understanding of all SCI product lines, LED and lighting control technology, and pricing structures.
  • Possess ability to collaborate and present effectively in group settings with strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.
  • Possess and maintain technical knowledge relating to industry trends, product development, construction and building codes.
  • Ability to read and interpret written specifications, blueprints and architectural drawings. and develop bid strategies.
  • Experience working with other Lighting and Controls Companies.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Accounting Administrator

Irvine

Accounting Administrator Job Profile:

The Accounting Administrator is an entry level position responsible for assisting the Controller with a variety of clerical tasks in an efficient, accurate, timely and professional manner to uphold our monthly financial processing and benefit standards.

Duties and Responsibilities

This individual is responsible for validating, documenting, mailing & filing A/P & A/R including, but not limited to, invoices, daily deposits, and expense reports. Collaboration with SCI teams , customers and manufacturers to obtain receipts, purchase orders, checks and payment status. Assist with benefit enrollment, gather and submit data needed for various audits and special projects. Operating a switchboard, screening visitors and participating in events in support of the management and administrative department.

Skills and Proficiencies

  • Should have experience with basic A/R & A/P practices including basic level Quickbooks.
  • Possess the ability to collaborate and present effectively in group settings.
  • Should be adept at adjusting work pace and tasks to meet evolving needs and strict deadlines while maintaining confidentiality and a professional demeanor.
  • Proficient in MS Outlook, Word, Excel, PowerPoint, Adobe Acrobat and CRM systems.
  • Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Front Desk Reception Sales Administrator

Irvine

Front Desk Reception Sales Administrator Job Profile:

The Receptionist-Sales Administrator enjoys the dynamics of a busy office and delights in providing excellent customer service. This individual has a positive attitude, is reliable, highly motivated by challenges and possesses the ability to work independently utilizing good judgment and troubleshooting skills.

Duties and Responsibilities
This individual is responsible for operating a switchboard, screening visitors, general administrative tasks and maintaining the company calendar. Collaborating with SCI teams to provide pre/post sales support and reporting, which includes, but is not limited to preparation of submittal packages, CRM, sales & marketing administration, assisting with special projects and events in support of the sales, management and administrative department.

Skills and Proficiencies

  • College education with 2+ years related work experience.
  • Possess the ability to collaborate and present effectively in group settings.
  • Should be adept at adjusting work pace and tasks to meet evolving needs and strict deadlines while maintaining a professional demeanor.
  • Proficient in MS Outlook, Word, Excel, PowerPoint, Adobe Acrobat and CRM systems.
  • Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI
Quotations Specialist

Irvine

Quotations Specialist Job Profile:

A Quotations Specialist is responsible for quoting itemized bill of materials, specified projects and crossover projects for lighting distributors and contractors working closely with our Sales and Specification team. An emphasis should be placed on establishing relationships with our manufacturers and customers. A strong background in Electrical Systems and Lighting Control Systems is required along with a Bachelor’s Degree in Engineering, Architecture or Business.

Duties and Responsibilities

This individual should ensure that the Lighting and Lighting Control Systems comply with the specifications of the project. Collaborate between the electrical distributor, contractor, manufacturer and SCI Sales and Specification teams to provide a complete and competitive bid package. Formulate plans for following up on bids to generate orders. Responsible for arranging and filing supporting bid documents. Participate in continued product training and attend industry events as necessary.

Skills and Proficiencies

  • Should have a complete and thorough understanding of all of the SCI product lines, LED and lighting control technology, and pricing structures.
  • Possess the ability to collaborate and present effectively in group settings.
  • Should be adept at adjusting work pace and budgets to meet evolving client needs and strict deadlines with input from management.
  • Experience working with other Lighting and Controls Companies.
  • Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

Compensation and Benefits

Possess strong organizational, communication and interpersonal skills which will help the individual coordinate among different divisions.

To Apply

Please include your resume and a cover letter.

Contact SCI
Inside Sales Coordinator

San Diego

Inside Sales Coordinator Job Profile:

An Inside Sales Coordinator is responsible for the support and administration of commercial and industrial sales related activities through close collaboration with our customers, manufacturers, quotations, project management, sales and specification teams.

Duties and Responsibilities
This individual should ensure our C&I sales team receives the utmost pre-sale and post-sales administrative support to achieve respective sales goals and maintain top-level customer satisfaction. Objective is to attain the highest capture rate of project business with maximum profitability. Building and maintaining key relationships with electrical distributors, electrical contractors, and manufacturers.

Coordinating competitive bid packages and formulating plan to follow-up and generate orders. Implementing sales and marketing programs which requires continual education on new technologies, products and services. Participation in industry events and attending regular sales meetings.

Skills and Proficiencies

  • Thoroughly learn and maintain understanding of all SCI product lines, LED and lighting control technology and pricing structures.
  • Possess the ability to present and communicate effectively in-group settings.
  • Should hold the capacity to manage budgets and time lines to meet strict deadlines.
  • Should possess strong organizational, communication and interpersonal skills, which will help this individual coordinate among different divisions.
  • Experience working with other Lighting and Controls Companies.
  • Strong background and experience utilizing computer software programs such as Microsoft Office (Excel, Word, Outlook, PowerPoint), Adobe

Compensation and Benefits

SCI will provide a comprehensive compensation package commensurate with your experience and qualifications. SCI also offers a 401k program, profit sharing & bonus programs, SCI offers a competitive Health Insurance Program, which includes Dental and Vision.

To Apply

Please include your resume and a cover letter.

Contact SCI